We’ve decided to temporarily disable the Transfer Service and Character Rename Service due to a technical issue preventing some players from accessing their characters in these services.
We were keeping it up and performing transfers manually when requested, but this function has also presented issues.
In order to fix the these services, they are being temporarily disabled. We’ll be working with XL to get a fix as quickly as possible. We apologize for this inconvenience.
We’ll keep you updated in this thread.