As a result of the worsening weather conditions in the UK, we’re very sorry to inform you that EU Support Centre services will remain unavailable on Thursday, March 1st.
Please rest assured that we are doing all we can to resume services as quickly as possible, while also ensuring the safety of all Square Enix Support team members.
Please accept our sincere apologies for the continued inconvenience that this may cause. We’ll continue to monitor the situation and provide you with updates as they become available.
Thanks once again for your understanding and support, while we endeavour to restore services to you.
[Date & Time]
Since Feb. 28, 2018 at 13:15 (GMT)
Support Centre unavailable
Severe weather conditions
Chat, email and phone support
Source:: Final Fantasy XI